{"id":14238,"date":"2026-05-10T22:28:49","date_gmt":"2026-05-10T15:28:49","guid":{"rendered":"https:\/\/portalutama.net\/index.php\/2026\/05\/10\/air-minum-makassar-dari-diagnosis-menuju-agenda-perubahan\/"},"modified":"2026-05-10T22:28:49","modified_gmt":"2026-05-10T15:28:49","slug":"air-minum-makassar-dari-diagnosis-menuju-agenda-perubahan","status":"publish","type":"post","link":"https:\/\/portalutama.net\/index.php\/2026\/05\/10\/air-minum-makassar-dari-diagnosis-menuju-agenda-perubahan\/","title":{"rendered":"Air Minum Makassar: Dari Diagnosis Menuju Agenda Perubahan"},"content":{"rendered":" \r\n<br><img decoding=\"async\" src=\"https:\/\/fajar.co.id\/wp-content\/uploads\/2026\/05\/air.webp\" \/><br><div>\n\t\t\t\n<p class=\"wp-block-paragraph\"><strong><em>Oleh: Wudi Darul Putra*<\/em><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tulisan sebelumnya (opini fajar: Air Minum Makassar; Saatnya Berbenah Dari Sistem Bukan Sekedar Tambal Sulam) menegaskan satu hal penting: persoalan layanan air minum di Makassar bukan sekadar masalah teknis, melainkan persoalan sistem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Diagnosis tersebut penting agar diskusi publik tidak berhenti pada keluhan harian atau pencarian kambing hitam, tetapi bergerak menuju solusi yang terukur.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pertanyaan berikutnya menjadi lebih substantif: setelah masalah dikenali, apa langkah perubahan yang harus dilakukan? Jawabannya tidak sederhana, tetapi jelas. Reformasi layanan air minum harus dimulai dari pembenahan fondasi operasional, organisasi, dan tata kelola secara simultan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">NRW Tinggi: Titik Awal Perubahan<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tingkat kehilangan air (Non-Revenue Water\/NRW) yang masih berada pada kisaran 42\u201345 persen sesungguhnya merupakan indikator paling jujur tentang kondisi sistem pelayanan. Angka ini menunjukkan bahwa hampir separuh air produksi hilang sebelum menjadi pendapatan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kehilangan tersebut terjadi melalui dua jalur. Pertama, physical loss akibat pipa tua, tekanan jaringan tidak terkendali, serta kebocoran fisik yang terus berulang. Kedua, commercial loss berupa pencatatan meter yang tidak akurat dan sistem penagihan yang belum optimal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Konsekuensinya bukan hanya kerugian finansial. Sistem distribusi menjadi tidak stabil, tekanan air fluktuatif, dan kontinuitas layanan sulit dicapai. Karena itu, penurunan NRW bukan sekadar program teknis, tetapi agenda penyelamatan sistem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Organisasi yang Berat di Administrasi<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Masalah berikutnya terletak pada struktur sumber daya manusia. Dengan jumlah pegawai yang besar namun dominasi fungsi administratif, organisasi menghadapi ketimpangan kapasitas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dalam literatur pengelolaan utilitas air, kondisi ini dikenal sebagai labour-heavy, skill-poor utility, organisasi yang banyak tenaga kerja tetapi kekurangan kompetensi teknis inti seperti network engineer, tenaga deteksi kebocoran, dan operator zona distribusi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dampaknya nyata: respons gangguan lambat, program efisiensi sulit berjalan, dan biaya pegawai menekan kemampuan investasi. Reformasi layanan tidak mungkin terjadi tanpa keberanian menata ulang struktur SDM agar lebih berorientasi pada kerja teknis lapangan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dari Reaktif ke Preventif<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Salah satu kelemahan klasik pelayanan air minum adalah pendekatan operasional yang masih bersifat reaktif. Perbaikan baru dilakukan setelah pipa pecah atau keluhan pelanggan meningkat. Model ini tidak berkelanjutan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Manajemen modern menuntut pemeliharaan preventif berbasis data. Sistem harus mampu mendeteksi potensi kebocoran sebelum terjadi gangguan besar. Di sinilah pentingnya penerapan District Metered Area (DMA).<\/p>\n<center\/>\t        \n\n\n\t\t\t<!-- .entry-footer -->\n\t\t<\/div>\r\n<br>\r\n<br><a href=\"https:\/\/fajar.co.id\/2026\/05\/10\/air-minum-makassar-dari-diagnosis-menuju-agenda-perubahan\/\">Source link <\/a>","protected":false},"excerpt":{"rendered":"<p>Oleh: Wudi Darul Putra* Tulisan sebelumnya (opini fajar: Air Minum Makassar; Saatnya Berbenah Dari Sistem Bukan Sekedar Tambal Sulam) menegaskan<\/p>\n","protected":false},"author":2,"featured_media":14239,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"class_list":["post-14238","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"magazineBlocksPostFeaturedMedia":{"thumbnail":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/air.webp-150x150.webp","medium":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/air.webp-300x193.webp","medium_large":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/air.webp-768x493.webp","large":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/air.webp-1024x658.webp","1536x1536":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/air.webp.webp","2048x2048":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/air.webp.webp","colormag-highlighted-post":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/air.webp-392x272.webp","colormag-featured-post-medium":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/air.webp-390x205.webp","colormag-featured-post-small":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/air.webp-130x90.webp","colormag-featured-image":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/air.webp-800x445.webp","colormag-default-news":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/air.webp-150x150.webp","colormag-featured-image-large":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/air.webp-1200x600.webp"},"magazineBlocksPostAuthor":{"name":"Redaksi","avatar":"https:\/\/secure.gravatar.com\/avatar\/b7471c990eaf3bbb9eb8588768e7506fe3240b053ad738bae905f94f0ebd1eb0?s=96&d=mm&r=g"},"magazineBlocksPostCommentsNumber":"0","magazineBlocksPostExcerpt":"Oleh: Wudi Darul Putra* Tulisan sebelumnya (opini fajar: Air Minum Makassar; Saatnya Berbenah Dari Sistem Bukan Sekedar Tambal Sulam) menegaskan","magazineBlocksPostCategories":["News"],"magazine_blocks_featured_image_url":{"full":["https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/air.webp.webp",1200,771,false],"medium":["https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/air.webp-300x193.webp",300,193,true],"thumbnail":["https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/air.webp-150x150.webp",150,150,true]},"magazine_blocks_author":{"display_name":"Redaksi","author_link":"https:\/\/portalutama.net\/index.php\/author\/neno\/"},"magazine_blocks_comment":0,"magazine_blocks_author_image":"https:\/\/secure.gravatar.com\/avatar\/b7471c990eaf3bbb9eb8588768e7506fe3240b053ad738bae905f94f0ebd1eb0?s=96&d=mm&r=g","magazine_blocks_category":"<a href=\"https:\/\/portalutama.net\/index.php\/category\/news\/\" rel=\"category tag\">News<\/a>","_links":{"self":[{"href":"https:\/\/portalutama.net\/index.php\/wp-json\/wp\/v2\/posts\/14238","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/portalutama.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/portalutama.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/portalutama.net\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/portalutama.net\/index.php\/wp-json\/wp\/v2\/comments?post=14238"}],"version-history":[{"count":0,"href":"https:\/\/portalutama.net\/index.php\/wp-json\/wp\/v2\/posts\/14238\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/portalutama.net\/index.php\/wp-json\/wp\/v2\/media\/14239"}],"wp:attachment":[{"href":"https:\/\/portalutama.net\/index.php\/wp-json\/wp\/v2\/media?parent=14238"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/portalutama.net\/index.php\/wp-json\/wp\/v2\/categories?post=14238"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/portalutama.net\/index.php\/wp-json\/wp\/v2\/tags?post=14238"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}