{"id":14137,"date":"2026-05-09T10:27:32","date_gmt":"2026-05-09T03:27:32","guid":{"rendered":"https:\/\/portalutama.net\/index.php\/2026\/05\/09\/selsun-7-flowers-dan-7-herbal-ditarik-dari-pasaran-pt-rohto-siapkan-reimburse-untuk-konsumen\/"},"modified":"2026-05-09T10:27:32","modified_gmt":"2026-05-09T03:27:32","slug":"selsun-7-flowers-dan-7-herbal-ditarik-dari-pasaran-pt-rohto-siapkan-reimburse-untuk-konsumen","status":"publish","type":"post","link":"https:\/\/portalutama.net\/index.php\/2026\/05\/09\/selsun-7-flowers-dan-7-herbal-ditarik-dari-pasaran-pt-rohto-siapkan-reimburse-untuk-konsumen\/","title":{"rendered":"Selsun 7 Flowers dan 7 Herbal Ditarik dari Pasaran, PT Rohto Siapkan Reimburse untuk Konsumen"},"content":{"rendered":" \r\n<br><img decoding=\"async\" src=\"https:\/\/fajar.co.id\/wp-content\/uploads\/2026\/05\/images-1.webp\" \/><br><div>\n\t\t\t\n<p class=\"wp-block-paragraph\">PORTALUTAMA.NET, JAKARTA \u2014 PT Rohto Laboratories Indonesia buka suara terkait pernyataan resmi Badan Pengawas Obat dan Makanan (BPOM) mengenai dua produk sampo Selsun yang terdeteksi mengandung senyawa berbahaya.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Melalui unggahan resmi di Instagram, Sabtu (9\/5\/2026), perusahaan menyampaikan permohonan maaf kepada konsumen atas polemik tersebut.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cKami menyampaikan permohonan maaf sebesar-besarnya kepada seluruh konsumen, mitra bisnis, dan masyarakat atas ketidaknyamanan yang ditimbulkan,\u201d tulis PT Rohto Laboratories Indonesia dikutip dari akun Instagram resminya.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dalam pernyataan BPOM, ditemukan cemaran 1,4-Dioxane pada dua produk, yakni Selsun 7 Flowers dan Selsun 7 Herbal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">PT Rohto menegaskan pihaknya berkomitmen penuh untuk bertanggung jawab dan melakukan langkah korektif demi menjaga keamanan serta kenyamanan konsumen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cKami berkomitmen penuh untuk bertanggung jawab serta melakukan seluruh tindakan korektif yang diperlukan demi menjaga keamanan dan kenyamanan konsumen,\u201d lanjut pernyataan tersebut.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Perusahaan mengklaim seluruh produk Selsun sebelumnya telah diuji oleh laboratorium independen terakreditasi dan dinyatakan memenuhi syarat, termasuk melalui pengujian BPOM.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Namun, khusus untuk Selsun 7 Flowers dan Selsun 7 Herbal ditemukan perbedaan hasil uji.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cNamun, untuk Selsun 7 Flowers dan Selsun 7 Herbal terdapat perbedaan hasil uji,\u201d jelasnya.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Penarikan Produk dari Pasaran<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sebagai bentuk tanggung jawab dan kepatuhan terhadap regulasi, PT Rohto Laboratories Indonesia telah menarik seluruh batch produk Selsun 7 Flowers dan Selsun 7 Herbal dari pasaran.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Perusahaan menyebut proses penarikan produk telah mencapai lebih dari 96 persen dan selanjutnya akan dilakukan pemusnahan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Reformulasi dan Formula Baru<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">PT Rohto juga mengungkapkan telah melakukan reformulasi terhadap kedua produk tersebut. Formula baru disebut telah memenuhi persyaratan BPOM dan direncanakan kembali beredar pada semester II tahun 2026.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Varian Selsun Lain Dipastikan Aman<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sementara itu, perusahaan memastikan varian Selsun lainnya di luar Selsun 7 Flowers dan Selsun 7 Herbal tetap aman digunakan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cTidak terdapat risiko terkait kandungan 1,4-Dioxane pada varian selain Selsun 7 Flowers dan Selsun 7 Herbal,\u201d tulis perusahaan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Imbauan Hentikan Pemakaian dan Penukaran Produk<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">PT Rohto mengimbau konsumen untuk segera menghentikan penggunaan Selsun 7 Flowers dan Selsun 7 Herbal, lalu menghubungi layanan pelanggan guna memperoleh produk pengganti.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Adapun mekanisme penukaran produk sebagai berikut:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Konsumen dapat menghubungi Customer Care melalui WhatsApp di 0877-4430-7507 atau melalui DM Instagram @selsun_id serta TikTok @selsun_id.<\/li>\n\n\n\n<li>Biaya pengiriman balik produk dari konsumen akan ditanggung penuh oleh perusahaan dengan sistem reimburse.<\/li>\n\n\n\n<li>Konsumen akan mendapatkan produk pengganti berupa varian Selsun lainnya secara gratis.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">PT Rohto menegaskan seluruh proses penggantian produk tidak dipungut biaya apa pun dan meminta konsumen hanya berkomunikasi melalui kontak resmi Customer Care perusahaan.<\/p>\n<center\/>\t        \n\n\n\t\t\t<!-- .entry-footer -->\n\t\t<\/div>\r\n<br>\r\n<br><a href=\"https:\/\/fajar.co.id\/2026\/05\/09\/selsun-7-flowers-dan-7-herbal-ditarik-dari-pasaran-pt-rohto-siapkan-reimburse-untuk-konsumen\/\">Source link <\/a>","protected":false},"excerpt":{"rendered":"<p>PORTALUTAMA.NET, JAKARTA \u2014 PT Rohto Laboratories Indonesia buka suara terkait pernyataan resmi Badan Pengawas Obat dan Makanan (BPOM) mengenai dua<\/p>\n","protected":false},"author":2,"featured_media":14138,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"class_list":["post-14137","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"magazineBlocksPostFeaturedMedia":{"thumbnail":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/images-1.webp-150x150.webp","medium":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/images-1.webp-300x300.webp","medium_large":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/images-1.webp-768x768.webp","large":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/images-1.webp-1024x1024.webp","1536x1536":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/images-1.webp.webp","2048x2048":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/images-1.webp.webp","colormag-highlighted-post":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/images-1.webp-392x272.webp","colormag-featured-post-medium":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/images-1.webp-390x205.webp","colormag-featured-post-small":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/images-1.webp-130x90.webp","colormag-featured-image":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/images-1.webp-800x445.webp","colormag-default-news":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/images-1.webp-150x150.webp","colormag-featured-image-large":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/images-1.webp-1200x600.webp"},"magazineBlocksPostAuthor":{"name":"Redaksi","avatar":"https:\/\/secure.gravatar.com\/avatar\/b7471c990eaf3bbb9eb8588768e7506fe3240b053ad738bae905f94f0ebd1eb0?s=96&d=mm&r=g"},"magazineBlocksPostCommentsNumber":"0","magazineBlocksPostExcerpt":"PORTALUTAMA.NET, JAKARTA \u2014 PT Rohto Laboratories Indonesia buka suara terkait pernyataan resmi Badan Pengawas Obat dan Makanan (BPOM) mengenai dua","magazineBlocksPostCategories":["News"],"magazine_blocks_featured_image_url":{"full":["https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/images-1.webp.webp",1200,1200,false],"medium":["https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/images-1.webp-300x300.webp",300,300,true],"thumbnail":["https:\/\/portalutama.net\/wp-content\/uploads\/2026\/05\/images-1.webp-150x150.webp",150,150,true]},"magazine_blocks_author":{"display_name":"Redaksi","author_link":"https:\/\/portalutama.net\/index.php\/author\/neno\/"},"magazine_blocks_comment":0,"magazine_blocks_author_image":"https:\/\/secure.gravatar.com\/avatar\/b7471c990eaf3bbb9eb8588768e7506fe3240b053ad738bae905f94f0ebd1eb0?s=96&d=mm&r=g","magazine_blocks_category":"<a href=\"https:\/\/portalutama.net\/index.php\/category\/news\/\" rel=\"category 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