{"id":13191,"date":"2026-04-30T10:21:41","date_gmt":"2026-04-30T03:21:41","guid":{"rendered":"https:\/\/portalutama.net\/index.php\/2026\/04\/30\/pos-indonesia-selesaikan-kasus-sertifikat-pendidik-hilang-dan-minta-maaf-ke-pelanggan\/"},"modified":"2026-04-30T10:21:41","modified_gmt":"2026-04-30T03:21:41","slug":"pos-indonesia-selesaikan-kasus-sertifikat-pendidik-hilang-dan-minta-maaf-ke-pelanggan","status":"publish","type":"post","link":"https:\/\/portalutama.net\/index.php\/2026\/04\/30\/pos-indonesia-selesaikan-kasus-sertifikat-pendidik-hilang-dan-minta-maaf-ke-pelanggan\/","title":{"rendered":"Pos Indonesia Selesaikan Kasus Sertifikat Pendidik Hilang dan Minta Maaf ke Pelanggan"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div itemprop=\"articleBody\">\n<!-- ARTICAL CONTENT --><\/p>\n<div align=\"left\">\n<p dir=\"ltr\">PT Pos Indonesia (Persero) telah menyelesaikan kasus sertifikat pendidik yang hilang dalam proses pengiriman. Dalam kasus itu, Pos Indonesia menelusuri secara menyeluruh, serta berkoordinasi aktif dengan para pihak, termasuk pelanggan, dan institusi terkait.<\/p>\n<p dir=\"ltr\">Manajemen Pos Indonesia mengatakan, pihaknya mendampingi pelanggan dalam proses klarifikasi dengan pihak kampus selaku penerbit sertifikat. Juga bertanggung jawab dengan menyelesaikan administratif dokumen yang hilang.<\/p>\n<p dir=\"ltr\">\u201cSaat ini permasalahan telah diselesaikan dengan baik, di mana pelanggan telah memperoleh solusi berupa dokumen pengganti yang memiliki kekuatan hukum yang sama dan dapat digunakan sesuai peruntukannya,\u201d tulis manajemen Pos Indonesia dalam keterangan resminya pada Rabu (29\/4).<\/p>\n<p dir=\"ltr\">Manajemen Pos Indonesia menjadikan kejadian itu sebagai bahan evaluasi untuk terus meningkatkan kualitas layanan. Khususnya dalam aspek keamanan kiriman, dan kecepatan respons kepada pelanggan.<\/p>\n<p dir=\"ltr\">Masih tulis manajemen Pos Indonesia, pihaknya berkomitmen memberikan layanan yang aman, andal, dan terpercaya bagi seluruh masyarakat.<\/p>\n<p dir=\"ltr\">\u201cKami menyampaikan permohonan maaf yang sebesar-besarnya kepada pelanggan atas ketidaknyamanan yang terjadi,\u201d tulis manajemen.<\/p>\n<p dir=\"ltr\">Sebelumnya, ramai di media sosial seorang mahasiswi program Pendidikan Profesi Guru (PPG) asal Kabupaten Labuhanbatu Selatan, yang mengaku kehilang sertifikat pendidik. Dokumen itu hilang dalam proses pengantaran menggunakan jasa Pos Indonesia.<\/p>\n<\/div>\n<p>                            <!-- [ICONOMICS] --><\/p><\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/www.theiconomics.com\/brand-equity\/pos-indonesia-selesaikan-kasus-sertifikat-pendidik-hilang-dan-minta-maaf-ke-pelanggan\/\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>PT Pos Indonesia (Persero) telah menyelesaikan kasus sertifikat pendidik yang hilang dalam proses pengiriman. Dalam kasus itu, Pos Indonesia menelusuri<\/p>\n","protected":false},"author":2,"featured_media":13192,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,13],"tags":[],"class_list":["post-13191","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-news"],"magazineBlocksPostFeaturedMedia":{"thumbnail":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/04\/Pos-Indonesia-150x150.jpg","medium":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/04\/Pos-Indonesia-300x178.jpg","medium_large":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/04\/Pos-Indonesia-768x455.jpg","large":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/04\/Pos-Indonesia.jpg","1536x1536":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/04\/Pos-Indonesia.jpg","2048x2048":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/04\/Pos-Indonesia.jpg","colormag-highlighted-post":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/04\/Pos-Indonesia-392x272.jpg","colormag-featured-post-medium":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/04\/Pos-Indonesia-390x205.jpg","colormag-featured-post-small":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/04\/Pos-Indonesia-130x90.jpg","colormag-featured-image":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/04\/Pos-Indonesia-800x445.jpg","colormag-default-news":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/04\/Pos-Indonesia-150x150.jpg","colormag-featured-image-large":"https:\/\/portalutama.net\/wp-content\/uploads\/2026\/04\/Pos-Indonesia.jpg"},"magazineBlocksPostAuthor":{"name":"Redaksi","avatar":"https:\/\/secure.gravatar.com\/avatar\/b7471c990eaf3bbb9eb8588768e7506fe3240b053ad738bae905f94f0ebd1eb0?s=96&d=mm&r=g"},"magazineBlocksPostCommentsNumber":"0","magazineBlocksPostExcerpt":"PT Pos Indonesia (Persero) telah menyelesaikan kasus sertifikat pendidik yang hilang dalam proses pengiriman. Dalam kasus itu, Pos Indonesia menelusuri","magazineBlocksPostCategories":["Business","News"],"magazine_blocks_featured_image_url":{"full":["https:\/\/portalutama.net\/wp-content\/uploads\/2026\/04\/Pos-Indonesia.jpg",800,474,false],"medium":["https:\/\/portalutama.net\/wp-content\/uploads\/2026\/04\/Pos-Indonesia-300x178.jpg",300,178,true],"thumbnail":["https:\/\/portalutama.net\/wp-content\/uploads\/2026\/04\/Pos-Indonesia-150x150.jpg",150,150,true]},"magazine_blocks_author":{"display_name":"Redaksi","author_link":"https:\/\/portalutama.net\/index.php\/author\/neno\/"},"magazine_blocks_comment":0,"magazine_blocks_author_image":"https:\/\/secure.gravatar.com\/avatar\/b7471c990eaf3bbb9eb8588768e7506fe3240b053ad738bae905f94f0ebd1eb0?s=96&d=mm&r=g","magazine_blocks_category":"<a href=\"https:\/\/portalutama.net\/index.php\/category\/business\/\" rel=\"category tag\">Business<\/a> <a href=\"https:\/\/portalutama.net\/index.php\/category\/news\/\" rel=\"category tag\">News<\/a>","_links":{"self":[{"href":"https:\/\/portalutama.net\/index.php\/wp-json\/wp\/v2\/posts\/13191","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/portalutama.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/portalutama.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/portalutama.net\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/portalutama.net\/index.php\/wp-json\/wp\/v2\/comments?post=13191"}],"version-history":[{"count":0,"href":"https:\/\/portalutama.net\/index.php\/wp-json\/wp\/v2\/posts\/13191\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/portalutama.net\/index.php\/wp-json\/wp\/v2\/media\/13192"}],"wp:attachment":[{"href":"https:\/\/portalutama.net\/index.php\/wp-json\/wp\/v2\/media?parent=13191"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/portalutama.net\/index.php\/wp-json\/wp\/v2\/categories?post=13191"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/portalutama.net\/index.php\/wp-json\/wp\/v2\/tags?post=13191"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}